Reference

How ledakslot Handles Your Personal Data

When you open an account with us, we collect only what we need to keep your wallet connected and your account working — your contact details, your DANA, OVO, or GoPay payment info, and your login activity.

Data kept privateDANA, OVO, GoPay securedNo third-party data salesAccount-level access only
ledakslot How ledakslot Handles Your Personal Data
PRIVACY CONTACT PATHS

Reach Us About Your Data

Live Chat Open the chat widget inside your account dashboard to ask about data access, correction requests, or wallet unlinking. Our team responds around the clock.
Email Support Send a data request or deletion query to our support email. Include your registered phone number so we can verify your identity before acting on the request.
In-App Notification Policy updates that affect your account are pushed directly through your logged-in session. Check your notification tray after any privacy policy revision goes live.
HOW WE PROTECT YOU

Data Handling You Can Check

We keep your account data behind SSL-encrypted connections. Payment tokens from DANA, OVO, and GoPay are stored as references only — your actual wallet PIN and credentials never pass through our servers. Account sessions expire automatically after inactivity, and any new login from an unrecognised device triggers a verification step before access is granted.

SSL Encryption Every connection between your device and our servers runs over SSL. Your account data — including linked wallet references for DANA, OVO, and GoPay — stays encrypted in transit.
Data Retention Policy We keep your account data only as long as your account is active or as local law requires. Closed accounts are flagged for scheduled data removal within the period mandated by applicable rules.
Cookie Control Session cookies keep your mobile login state stable across tabs and short reconnects. You can clear these from your browser settings at any time without losing your account access permanently.
Access Request You have the right to ask what personal data we hold about your account. Verify your identity through live chat or email and we will provide a summary within a reasonable timeframe.

Common Questions About Your Privacy

If something in our privacy policy is unclear, the answers below cover the questions we hear most from account holders.

We collect your name, phone number, email address, and the wallet identifier you link — DANA, OVO, or GoPay. Device session data like your IP address is also logged to protect your account from unauthorised access.

We share data only where your account operation requires it — for example, passing a payment reference to your chosen e-wallet provider to confirm a deposit. We do not sell personal data to advertisers or data brokers.

Closed account data is retained for the period required by applicable local law and then scheduled for removal. If you want to know the specific timeline for your account, contact our support team directly.

Yes. Contact us via live chat or support email, verify your identity using your registered phone number, and we will prepare a summary of the personal data tied to your account.

No. We store only the reference token returned by your wallet provider after a transaction. Your actual wallet PIN and login credentials for DANA, OVO, or GoPay are never held on our systems.

We push a notification to your logged-in account session and send an email to your registered address whenever a material change is made to this policy. You can also check this page directly at any time.